Wholesale Application

lululemon is currently opening wholesale partners primarily in the USA, and unfortunately we are not able to open any new wholesale accounts in Canada at this time.

Business Information

Yoga Journal Ad
Other publication
Friend
Yoga teacher training
Word of mouth
Other:
TERMS & CONDITIONS

EXCLUSIVITY: lululemon is not able to offer exclusivity to our wholesale partners, however we will typically inform existing partners if a new account is opening in their area.

MINIMUM ORDERS: There is an initial minimum order to ensure that your guests will have a reasonable selection of lululemon product.

CANCELLED ORDERS: Cancelled orders will be subject to a 5% restocking fee (minimum $100, whichever is greater). Cancelled orders include any order that has been picked and packed, including orders that have not been shipped out yet, or orders that have been refused by the receiver upon delivery.

PROCESSING/SHIPPING: Wholesale orders require 3-5 business days to pack and process, so please take this into account when ordering. Shipping is UPS Ground as it is most economical and takes on average 3-7 business days for delivery.

PAYMENT: To simplify the purchasing process, only credit card payment will be accepted for wholesale orders (Visa, MasterCard and American Express).

RETURNS: lululemon does not accept returns on merchandise under any conditions, except for manufacture defects. If you notice an item with a manufacture defect, please contact us immediately and we will send you a Return Authorization Number and return form to include with your shipment back to us. lululemon will not accept any returns without an RA#.

Upon receipt, we will inspect the item and either repair, replace, or credit the item. Please ensure that you handle all issues pertaining to manufacture defects for your customers as it is much simpler (and better customer service) for us to deal directly with you as opposed to each customer individually.

ONLINE SALE AND DISTRIBUTION: lululemon does not permit the sale of lululemon merchandise on the Internet or in any digital fashion under any circumstances. A partner violating this policy will be subject to termination.

USE OF LULULEMON LOGO: lululemon will provide guidelines for the use of the lululemon logo. A partner violating the guidelines will be reviewed by lululemon and subject to termination.

lululemon athletica Inc.
2285 Clark Street
Vancouver, BC, Canada
V5N 3G9

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