Showroom Assistant Manager, Causeway Bay

print

010917

Eastern District, Hong Kong Island, Hong Kong

THE MISSION OF A SHOWROOM ASSISTANT MANAGER (the Role):
The SHAM is responsible for certain aspects of the day to day management of the Showroom and its staff.   The role will combine the life-altering experience of wearing black stretchy pants to work every day while talking health, fitness and yoga to your community.   In addition to this strong presence in the local community, you will be responsible for key aspects of store operations on a showroom scale including but not limited to, floor management, coaching and supporting the SHRM in leading a team, payroll, merchandising, inventory management and sales management.   Through position, you will encourage and energize those you come into contact with, and be responsible for evolving in-store functions and the ultimate guest experience.  Under direction of the Showroom Manager, the SHAM role is fully accountable for the guest and employee experience of the showroom and community and is a successor to the Showroom Manager for pipeline and development purposes.

 

A DAY IN THE LIFE OF SHOWROOM ASSISTANT MANAGER (the Tasks):
• Proactively builds and supports showroom community connections through attendance at yoga/fitness events, classes, conducting trunk shows and other initiatives to support the business and brand awareness. 
• Proactively recruits to fill the showroom pipeline as needed (lives the “law of attraction”)
• Passionately leads and educates on the showroom floor as Floor Manager/Educator, a minimum of 12 hours per week
• Acts as a coach to Educators & Key Leaders and plays a hands-on role in their development
• Oversees the execution of certain deliverables as directed by the Showroom Manager. For example, Inventory, Product or Community Education
• Takes a stand as an advocate for lululemon athletica’s values
• Unpack boxes for inventory as required. Boxes can weigh 10 - 30 lbs
• Under the direction of the Showroom Manager, performs/completes other additional projects,
• Gathers knowledge relevant to local labor laws and other important information to assist in the smooth opening and operation of international showrooms.
• Other duties and assignments as required and/or by request

 

SHOWROOM ASSISTANT MANAGER ‘MUST HAVES’ (the Knowledge, Skills and Qualifications):
• Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect you as a leader to be enrolled in participating in weekly fitness activities in and out of the store.
• 1-2 years of related prior experience in a combination of business, marketing &/ retail management experience
• Bachelor’s degree in business, marketing or related field
• Passion for people, our product and inspiring others in and out of your community
• Strong sense of personal style and athletically minded
• Proven entrepreneurial drive and experience
• Excellent people person and business etiquette – ability to relate to and engage people
• Excellent written and verbal communication
• Strong self-starter, ability to work independently, multitask, self-manage time and priorities,
• Ability to work with a team locally and remotely
• Love of brainstorming, problem-solving, being creative and resourceful
• Positive attitude and contagious enthusiasm for lululemon, community and people

 

A SHOWROOM ASSISTANT MANAGER’S WORK WEEK (the Hours):
The SHAM works between 12-40 hours a workweek consisting of a minimum of 12 hours per week managing/educating on the retail floor; at least one day is a weekend day/night.

 

SELF DEVELOPMENT/LEARNING (the Growth):
• The SHAM is fully enrolled and is an advocate for the culture of lululemon athletica and the tools available for personal growth and development such as the library, Brian Tracy CD’s, and goal coaching. They understand these tools and work to enroll the rest of the team in them.
• They also proactively acquires knowledge / education regarding company general information, news bulletins, store policy, processes, quality control, new garments/styles, customer feedback/experiences, and staff information/communiqué.

 

 

露露乐蒙门店助理经理
 
您是谁:门店经理助理
您的上级是:门店经理 )
您的工作地点:门店所在地
您工作的露露乐蒙社区是:开放式
状态:非豁免员工
 
门店经理助理的使命(角色):
门店经理助理负责部分门店与人员的日常管理。这种角色还将会包括您身着黑色弹力裤在每天的工作中与您所在社区的成员谈论健康、健身及瑜伽的改变人生的经历。除了在当地社区出现,您还会负责门店范围内重要店面运营,包括但不限于,楼层管理、指导以及支持门店经理领导团队、薪酬表、产品销售、库存管理与销售管理。在本职位上,您将激励并鼓舞您的员工,并且负责改进店内功能,提升客户体验。
在门店经理指导下,门店经理助理为客户与雇员的门店与社区体验全权负责。为输送人才与发展,门店经理助理是门店经理的候选人。
 
门店经理助理日常生活的一天(任务):
  通过参加瑜伽/健身项目、课程,举办非公开新时装展示会与其他以增加商品与品牌知名度的活动,积极建立与支持门店与社区之间联系。
  作为楼层经理/培训师在门店进行热情的管理与培训,最少每周12小时
  指导培训师与关键管理者,亲手推动他们的发展
  监督门店经理指示的任务的执行情况。例如,编制财产目录、产品或社区教育
  宣传露露乐蒙的价值理念。
  应要求拆解库存箱。箱子重约10-30
  在门店经理指令下,按照要求履行/完成其他额外项目、职责、和任务
 
门店经理助理“必须具备”(知识、技能与资质):
  对瑜伽与要求的其他健身、健康活动的热情、知识与投入。我们希望您作为领导者与团队参与每周室内室外健身活动
  1-2年与商务、营销与/或零售管理有关的经验
  商务、营销或相关领域学士学位
  对人和我们的商品热情,在自己的社区内外能够激励其他人
  强烈的个人风格,有运动意识意识
  经证明的企业家精神与经历
  出色的人际商业礼节—与人建立联系的能力
  出色的口头与书面沟通能力
  较强的个人能动性,独立工作的能力,多重任务能力、自我时间管理与优先事项管理的能力,与团队现场或远距离一起工作的能力
  热爱头脑风暴、解决问题,具有创新性,及资源丰富
  积极的态度,对露露乐蒙、社区与人具有感染力的热情
门店经理助理的工作周(时间):
  门店经理助理每周工作24-40个小时。我们期望所有全职员工每周都能参与两次开店与关店。每个人必须周末工作一天。
 
自我发展/学习(成长):
  门店经理助理须完全参与并倡导露露乐蒙的文化,以及宣传可用于个人成长发展的工具,例如图书馆、博恩崔西的教育演讲CD,及目标培训。他们理解这些手段并促使团队其他人也参与进来。
  他们能通过持续阅览以下材料,积极主动地获取公司一般信息、新闻公报、门店政策、流程、质量管控、新服装/样式、顾客反馈/经历以及员工信息/公报方面的知识、教育:
o         lulunet
o         lululemon.com
o         员工沟通手册
o         The Juicy Goods
o         The Training Hub